Team

Contains all your projects and allows those that are added as members to access relevant projects.

Project

Should contain all the data for a particular feature or even product that you are working on.

Member

An individual who is part of a team in epiphany.

Note

Notes are blank documents which can be used to capture all kinds of data ranging from random customer conversations, focused interviews, emails, intercom chats, usability tests, sales conversations, etc.

Channel

Channels act like folders for your notes so that you can group them in a system understood by your team for easy retrieval and classification.

Label

Labels are tags for notes, allowing you to assign keywords to your notes to improve future search and retrieval.

Highlight

Highlights are snippets of textual excerpts that you can create in your notes.

Tag

Tags are specifically for highlights created, and they can be titled and given an optional description.

Category

Categories are containers for tags so that multiple tags can be grouped together in a classification that makes sense to your team.

Charts

Charts are visual representations of the highlight data in a project, against four entities - categories, segments, customers, and channels.

Customers

Customers are profiles of your users. They are limited to each project and allow you to track specific identifiers for your users.

Segments

Segments are containers for customers so that you can classify your customers in different ways. Customers can be assigned to more than one segment.

Did this answer your question?